Prokuria Support

Buyer

Monitor Suppliers' Responses

When a request has been published, a new section will appear on the application page - RESPONSES. As suppliers

begin to respond to the request, this is visible and can be used to monitor their quotations in real-time.

In the "Responses" tab you can see all the offers made by the suppliers.

The "View" button next to each provider opens a page with complete information regarding their most recent offer.

In the "Suppliers" tab you can see all the providers grouped according to their response status.

Furthermore, Prokuria will notify the buyer via email each time a supplier switches response statuses.

The "COMPARE ANSWERS" button opens a page with all the answers in detail at the item level, displaying prices, question and attached documents within 2 separate tabs: Compare Responses and Compare Question, each with its own "Export to Excel" option.

Chat Feature

At any time during the request's duration, the user can communicate directly with the suppliers through the Prokuria platform using the chat functionality.

Open chat window:

Closing the Request and Selecting one or more winners

When the deadline for receiving the answers is reached, a request automatically passes into the 'Finished' status. Suppliers are notified about it via email and they can no longer send new offers. In lieu of this, Prokuria sends a notification to them, 24 hours before the deadline of the event in order to give them a reminder and enough time to place their final quotation.

The user can compare the aforementioned answers in detail and can mark a first option. This option is visible strictly to the user; the suppliers are not notified and cannot see the user's choices in any way.

In the "Suppliers" tab you can see all the providers grouped according to the status of their respective quotations. Furthermore, a notification email is sent to the user each time a provider changes its status.

Are you stuck in any way? Don't worry, we're here for you. Drop us a mail at support@prokuria.com and we'll get back to you.