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Sourcing and Procurement 
Glossary

Your trusted guide to exploring sourcing and procurement terms & definitions,
from the world’s leading procurement experts and companies

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Change Control Process

The change control process is the vehicle that the parties use in order to introduce changes in the contract that may affect any part of the contract including the services, the service levels, the pricing, and the governance

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Change Order

A document or digital record which authorizes and provides notification of a modification to a product or order.

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Charter

See "Team Charter "

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Chief Procurement Officer (CPO)

Senior executive who is responsible for the management and coordination of key sourcing, purchasing and supply processes through a buying organization. Sometimes reports directly to the CEO, but often to the Chief Finance Officer. Sometimes also referred to as the Chief Sourcing Officer (CSO).

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Citrix

Citrix is a virtualization mechanism that enables organizations to deliver centrally hosted applications to remote clients.

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Climate proofing

Identifying risks to an asset, as a consequence of climate variability and change, and ensuring that those risks are reduced to acceptable levels by making changes

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Change Management

The process of managing and monitoring all changes to products and processes. Change management is a critical concept for sourcing because it helps structure the approach for enabling the sourcing decision. For example, it is a necessary concept for outsourcing a specific service to a third party provider and covers such critical topics as communication, governance, accountability, performance management, and knowledge transfer.

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Channel

The way products and services get to the customer

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Chemical process

A process in which chemicals or chemical compounds are changed with the help of chemical reactions

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Chief executive officer (CEO)

The most senior person in an organisation, with overall responsibility for its success

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Client

Individual or group of organizations entering into an agreement with a supplier for products and services for their own use. Also sometimes referred to as the "buyer".

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Close Phase

Confirms the end of each automation delivery project and initiates specific tasks that need to be performed in order to complete the delivery.

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