Sourcing and Procurement
Glossary
Your trusted guide to exploring sourcing and procurement terms & definitions,
from the world’s leading procurement experts and companies
Screens and Weightings
Criteria used to select suppliers and the assigned relative importance of each item.
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Second-party audit
An inspection of a supplier by an organisation/ company contracted by the organisation (otherwise known as an external or supplier audit)
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Self-assessment tool
An evaluation method that an organisation will use to assess performance
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Sequential Development
The development of automations one by one, in sequence.
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Service Credit
A mechanism by which amounts are deducted from the amounts to be paid under the contract to the supplier if actual supplier performance fails to meet the performance standards set in the service levels. Sometimes also referred to as penalty or malice payment.
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Service Level Agreements (SLAs)
Specific metrics that a service provider must meet. Often there are incentives for exceeding SLA targets or penalties associated with missing SLA targets. Several examples of SLAs can be accessed via the SIG Resource Center by starting here: http://www.sig.org/src.php?id=4446
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Search engine
A software system or program that is designed to search for information on the Internet
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Secondary sector
The second stage of the production and manufacturing process, e.g., manufacturing industries
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Sensitive receptors
People or living things that are more readily affected by exposure to contaminants or toxic materials, e.g., people in schools, day-care centres, hospitals and nursing homes
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Service Catalog
List of services that an organization provides to its clients or employees.
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Service Level Agreements
A formal document that defines timeframes for the working relationship between two parties.
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Service Provider
An external supplier that provides service to a client. A term typically used to describe a supplier of outsourced services.
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